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- Understand a manager's expectations
- Get familiar with the culture of the 3 generations you can find on the market (baby boom, genX, genY)
- Communicate with your manager, and use him/her as a ressource
Contact Michel OTTMANN
Introduction
Communication traps : different points of view, different langage
A manager is also a resource
Learning method : theory, discussion, role playing games
Prerequisites
Session 1 : participation and presentation during courses
Session 2 : exam
N1 = P
N2 = E
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